Orders & Payments

Payment Modes

We accept payments via credit card.

Shipping Options

Free courier shipping is made available to all orders above $50. If your order is below 50 SGD, you may pay a nominal fee of 5 SGD for a limited time to receive your order.

Please allow us the next working day for processing of your order.

Items will be shipped out for delivery in 1-3 days from the day of processing and will be delivered between 10AM to 10PM to your shipping address.

Exchange & Refunds

We do not provide refunds on products purchased. Exchanges are entertained on a case-by-case basis, with respect to final decisions made by Furflr Pte Ltd. All products are inspected prior to being shipped out and we enthusiastically recommend that customers check their purchases upon receiving them, and raise any defects to us within 24 hours via e-mail with clear product photos if they wish to raise a claim for a one-for-one product exchange.


Please note that for an exchange to be made, all products purchased must be in their original condition and packaging.